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Privacy & Cookie Policy

Last Updated: May 7, 2026

1. Data Controller Information

Derasa.org ("the Platform", "we", "us") is an AI-powered educational companion designed for Tawjihi students. We are committed to protecting your personal data and your privacy.

Entity: Derasa.org
Contact: support@derasa.org
Data Protection Officer: Mohammad Srouji

2. Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you voluntarily provide data during registration or through your profile settings.
Contractual Necessity: To fulfill our obligations to you, such as providing access to purchased study materials or AI tools.
Legitimate Interests: To improve our educational algorithms, ensure platform security, and analyze usage patterns to enhance student success.

3. Data Collection and Usage

We collect information to provide and improve our services, including:

Account Information: Name, email address, and profile settings.
Learning Data: Quiz results, study progress, and interactions with our AI chatbot.
Billing Data: Transaction history and balance information. We use secure third-party payment processors and do not store your full credit card details.

4. Data Retention

Personal & Study Data: Retained as long as your account is active. Accounts inactive for more than 2 years are subject to automatic deletion.
Financial Transactions: Retained for 7 years to comply with legal, tax, and auditing requirements in the Kingdom of Jordan and international standards.

5. Your Rights (GDPR & International Standards)

You have the following rights regarding your data:

Right to Access: Request a copy of your stored data.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal data ("Right to be Forgotten").
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Oppose the processing of your data for direct marketing or profiling.

6. Cookie Policy & Google AdSense

Our website uses cookies to enhance your experience, analyze performance, and serve relevant advertisements.

Google AdSense Disclosure:

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
You may opt out of personalized advertising by visiting Google Ads Settings.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at privacy@derasa.org.